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Avoid common pitfalls by implementing ITIL concepts in smart, easily digestible pieces.

Along the way to widespread adoption of ITIL, organizations have hit a number of bumps in the road. They have sometimes taken a “deep dive” when they ought to be dipping their toes. Organizations want ITIL in a huge way, and they want it now.

This paper will detail how to proceed with ITIL adoption in a measured, effective way. Yes, it’s true that ITIL is transformative. But where do you begin? To optimize performance and ensure your endeavor into ITIL succeeds, you need to crawl before you can walk, and walk before you can run.